Monday, December 21, 2020

A New and Improved MassTaxConnect is on the Way


PLAN AHEAD: MassTaxConnect will be unavailable from 5:00 p.m. on January 15, 2021 until 6:00 a.m. on
January 19, 2021 for an upgrade. Submit payments due or returns ahead of the closure.

A New and Improved MassTaxConnect is on the Way
Getting around MassTaxConnect will soon be faster, easier, and more user-friendly. On January 19, 2021, MassTaxConnect will have a more modern design based on user navigation.
Let’s look at the new account page
Once you log in to MassTaxConnect, your account page will come up in a list format. Important information will be color coded. Balances in red will need your immediate attention and those in green will indicate that you’re in compliance. You can go directly to returns or make a payment from this page.
The account page is just one of the improvements. You’ll also find:
  • Simple customization options
  • Easier to find action steps
  • Usability on most devices
  • Improved accessibility
  • New chatbot feature in 2021 
Keep your username and password
Your current username and password won’t change. In fact, MassTaxConnect will save all your information, including changes made by you right up until the shutdown on January 15 at 5:00 p.m.

Learn more
You’ll find more information, including FAQs and a link to a sneak preview of the upgrade, on our website. Video tutorials are being updated to reflect changes, and new ones will be available January 19.

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