If you received a Letter 5903 from the IRS you MUST revalidate to access your account. Failure to take any action will result in the suspension of your e-Services Registration Account.
You may revalidate your account either online or by telephone. To validate online, you will use Get Transcript Online's Secure Access authentication process. Select "first-time user" and complete the authentication process. To validate by telephone, call the e-Services Help Desk and provide the Unique Security Code from your letter 5903. The IRS has additional personnel staffing the Help Desk. That number is: 866-255-0654.
Help Desk Hours: The e-help Desk will provide extended hours of service only for e-Services users who have received Letter 5903, asking them to validate their identities. Extended hours for the e-Help Desk are:
- Monday thru Friday: 6:30 a.m.- 8:00 p.m. Central Time
- Saturday: 9:00 a.m.- 3:00 p.m. Central Time
- Jan. 16, 2017 Martin Luther King Holiday 9:00am -3:00 p.m. Central Time.
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